Support

THIS MONTH At Kuga

What's New?

KAI6 is live, Web Scan 2.0 brings sharper per-page website knowledge, and earlier releases around client portals, ecommerce, and priority support remain available below.

Product update June 2026 KAI6, Web Scan 2.0, client portals

KAI6 Launch · Live

Meet KAI6 — the next generation of Kuga agents

KAI6 is live across the platform. Agents deliver sharper reasoning, higher-quality answers, and a stronger read of your website structure—backed by deeper customization through full agent instructions and business details.

KAI6 moves fluidly between product catalogs and Web Scan 2.0, with default workflows you can adapt for each client. Open any agent to use the upgrade in live chats, previews, and client-facing deployments.

KAI6 preview

New · Priority Support

A direct line to the Kuga team

Agencies now have a faster route to hands-on support when working through deployments, workflow configuration, ecommerce setup, and webhook implementation.

Open WhatsApp

New · Web Scan 2.0

Precise, per-page website knowledge for every agent

Web Scan 2.0 indexes your client's site page by page, so agents can search for the right detail on demand and share direct links when customers want to go deeper.

Scans run in the background—configure workflows or work across multiple agents while sync completes. The result is more precise extraction and knowledge that stays aligned as the site changes.

Web Scan 2.0 preview
View more View less Client dashboard, ecommerce sync, and more

New · Client Dashboard

Give every client their own secure, branded space

Clients can now access a secure dashboard for their agent, with captured leads, conversation history, AI insights, and exported data available in one place.

It gives agencies a cleaner way to deliver ongoing reporting, reduce manual updates, and make AI deployments feel like a complete managed service.

Client dashboard preview

New · Ecom Sync

Sync Shopify, WooCommerce and Adobe Commerce

Kuga now supports native ecommerce catalog sync for Shopify, WooCommerce, and Adobe Commerce. Connect a client store once and the agent can stay aligned with live product data in the background.

This makes ecommerce deployments faster to launch and more useful for clients from day one.

Ecommerce sync preview

Also Shipped

Smaller upgrades across the platform

01

Enhanced custom domain infrastructure for client portals and branded email delivery.

02

14-day free trials have returned and are now available across Pro and Scale tier deployments.

03

Deepened integrations and performance upgrades for Cal.com and WordPress.